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Kickstart Account - Teen boys running into the ocean for a surf at Lighthouse Beach Port Macquarie

Kickstart Account

Fuel your savings journey!

Apply now

Key features

  • For teens 12 to 17 years of age

  • Attractive interest rate

  • Easy access with a Visa Debit Card

  • Deposit and withdraw money over the counter

  • 24/7 fraud protection

  • Manage your account using the MyCOAST App

  • Free internet banking

  • Attach additional savings accounts

  • Annual birthday voucher

Fees and requirements

  • 12 to 17 years

  • No account keeping fees

Rates

  • Up to $10,000

    2.80

    %

    p.a. interest rate*

  • $10,001 to $20,000

    0.25

    %

    p.a. interest rate*

  • $20,001+*

    0.10

    %

    p.a. interest rate*

Have a question about this account? Contact us

Important Information

*Interest rate is variable and subject to change without notice.
Before applying for a Coastline Kickstart Account or a Kickstart Fixed Term Deposit you should read the Conditions of Use (COU) and Schedule of Fees and Charges and Transaction Limits, to consider whether the product is appropriate for you.
The Kickstart Account and Kickstart Fixed Term Deposit are for customers aged 12-17 only. Once the account holder turns 18 years of age, the account will automatically converted to a Coastline Access account.


Conditions of use | Schedule of fees and charges | Financial services guide | Summary of accounts | Deposit interest rate sheet

Visa Dispute Resolution Information

Disputing a transaction

Do you have a transaction on your Visa debit or credit card that you think is unauthorised or incorrect? Do you have an issue with goods or services you’ve purchased?

Here are some steps to take before contacting us.

Step 1 – Check the details of transaction

  • Could the purchase have been made by a family member?
  • Is it possible that the Merchant is operating under a trading name? Check to see if you have other transactions with similar details
  • Check the transaction date and try to recall which shops you visited that day or in the days leading up to it.
  • Is the transaction for a regular membership, subscription or app download?
  • If you have ordered goods or services from the Merchant, check the delivery information such as delivery address and due date
  • If you returned goods or services to the Merchant and was advised a refund would be made, check that the credit has been processed to your account
  • If you definitely believe it is fraud, contact Coastline as soon as possible

Step 2 – Contact the Merchant

  • Contact the Merchant to try and resolve the issue first
  • If you wish to cancel recurring or subscription billing on your card, you must first contact the Merchant as soon as possible
  • We can help with most transaction enquiries but only the Merchant can help with the following issues:
    • Refunds or exchanges if you have changed your mind
    • Membership fees and monthly subscription enquiries
    • Issues with any software you have downloaded

Step 3 – Complete Visa Dispute Form and Contact Coastline

  • Complete the Visa Dispute Form [if you need help to complete do not hesitate to contact us]
  • If you don’t contact us within 90 days of the date of the transaction, we may be unable to initiate a dispute with Visa
  • As part of the dispute process, we will ask for any supporting documentation such as:
    • Transaction documentation
    • Copies of any email communications you have had with the Merchant
    • Delivery information
    • Details of the goods or services purchased / ordered
    • Return details if goods / services were returned to the Merchant in exchange for a refund
  • Return completed Visa Dispute Form and all supporting documentation to one of our branches or email to riskandcompliance@coastline.com.au

ATM Dispute Resolution Information

ATM withdrawal dispute

We'll submit your request to the relevant financial institution and will endeavour to resolve your dispute within 45 days.

Return completed ATM Dispute Form and all supporting documentation to one of our branches or email to riskandcompliance@coastline.com.au

Helpful Guides

Here to help

  • Teaching kids to save doesn’t have to be a boring lecture. By making saving fun and engaging, you can help your children build strong financial habits from an early age. In this article, we’ll share practical tips to bring saving to life and give your kids the skills to manage their money confidently. Here’s how to make saving a rewarding adventure!

    Learn more
  • When it comes to saving, time can be your best friend. In this article, we’ll help you learn the benefits of making an early start on saving, and how it can help you reach your goals sooner.

    Learn more

Budgeting & savings calculators

  • Budget planner calculator

    Manage your money effortlessly by tracking your income and expenses.

  • Savings calculator

    Create a savings plan and get started on your goals today.

FAQs

  • The Coastline Kickstart Account is a savings account for young people aged 12 to 17. It helps teens develop good savings habits with a competitive interest rate and no monthly fees while also offering some financial freedom.

    This account also comes with a Visa Debit card, internet banking and the MyCOAST app to introduce teens to banking and financial independence.

  • The Kickstart Account is designed for young people aged 12 to 17 years old. It’s a great way to start building good money habits and start saving for the future!

  • Yes! The Kickstart Account allows you to set up automatic transfers, so you can “set and forget” regular savings from your linked account to your Kickstart Account - helping you reach your savings goals faster!

  • While the Kickstart Account doesn’t offer specific rewards or bonuses, it does provide a competitive interest rate and convenient features that make saving easier.

  • When you turn 18, your Kickstart Account will automatically transition to a Coastline Access Account. At the same time, your membership will be upgraded to an adult membership, giving you access to banking products designed for Coastline members customers aged 18 and over. This includes eligibility to apply for credit cards, loans and insurance.

Coastline Bank's MyCOAST mobile banking app

MyCOAST App


Experience the freedom and convenience of managing your money anywhere, anytime with the MyCOAST Mobile Banking App. Whether you’re on a coffee break, at home, or travelling our app is designed to keep you connected to your finances.

Download the app.

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Just for kids

General advice warning

This advice has been prepared without taking your objectives, financial situation, or needs into account. Before acting on this advice, you should consider whether it is appropriate for your circumstances. For more details, access the relevant Product Disclosure Statements, Target Market Determinations or Financial Services Guides under 'Important information' on our product pages.

All loan applications are subject to credit approval. Interest rates may vary, and fees and charges could apply.