Protect Yourself from Card Fraud

The convenience of credit cards and online shopping has revolutionised how we pay for goods, but it has also opened the door for fraudsters to find new ways to steal sensitive information. Staying informed and vigilant is the key to protecting yourself.

Scammers often use phishing emails, malware, and fake websites to trick people into sharing their card details. Some go as far as creating fraudulent online stores or social media profiles to impersonate legitimate businesses. Data breaches and poorly secured social media accounts can also give criminals access to your personal information.

Simple Ways to Stay Safe

When shopping online, always look for the padlock symbol and “https” in the website address to ensure the site is secure. Stick to reputable brands, and if something seems too good to be true, it probably is. For added security, consider using payment methods like PayPal or other services that offer buyer protection.

Avoid clicking on links in unsolicited emails or text messages, especially if they claim to be from a bank or delivery service. Instead, type the web address directly into your browser or contact the organisation using verified details.

Public Wi-Fi can be risky when making financial transactions. Stick to secure networks or use a virtual private network (VPN) for extra protection.

Spotting Scams

Fake parcel delivery notifications are another common trick. These often claim that a package is waiting for collection and request payment or personal information. Legitimate delivery companies will never ask you to click on a link or pay a fee to release a package. If you’re unsure, contact the delivery service directly using details from their official website.

Online auction scams are also a concern. Always complete transactions within the auction platform and avoid private contact with sellers offering deals outside the site. Check seller reviews and ratings to ensure you’re dealing with a trusted individual or business.

Taking Action

If you notice anything suspicious, like unfamiliar charges on your bank statement, report it to Coastline immediately. Keep your antivirus software up to date, and regularly monitor your accounts to catch any unauthorised transactions early.

If you have questions or suspect fraudulent activity, contact Coastline Bank at 1300 361 066 or visit your local branch. We’re here to help and ensure your financial security.

Let’s work together to stay ahead of scammers and protect what matters most.