COASTLINE - Where your goals are ours

Phone Banking

Phone BankingCoastline Phone Banking provides access to features such as Balance Enquiries, Transfers and BPAY.

Phone Banking is available at your convenience 24hrs a day, 7 days a week.

Our Telephone Banking service is FEE FREE!

Access

The Phone Banking service can be accessed using any touch tone phone within Australia for the cost of a local call. Simply dial 1300 36 1066 & follow the prompts. You can use your mobile phone - additional call costs may apply.

Access Code

The first time you use the new service you will be requested to change this code to one of your choice. Codes are from 4 to 6 digits in length and must avoid simple sequences, recurring numbers or codes that would be known to others such as your date of birth.

Security

To maintain the privacy of your accounts & reduce the potential risk of fraud, users of this service must exercise the following precautions:

  • Keep your access code secure and protected.
  • Keep your access code & member number separate & apart from each other.
  • Do not disclose your access code to anyone.
  • Do not allow anyone to read, watch you enter, or hear your access code.
  • Change your access code regularly.

For more information & tips on security & fraud awareness click here.

Need Help?

Technology can sometimes be a bit daunting. If you need assistance with telephone banking or would like a demonstration, just visit any Coastline branch and our service staff will help you through.

Functionality

The following features are available using the Phone Banking service:

  • Account Balances
  • BPAY
  • Transfer to own accounts
  • Transfer to other Coastline accounts
  • Pay now or Future date Payments
  • Access Loan Redraw
  • Review last 5 transactions on an account
  • Change your access code
  • Calculate Interest Earned
  • Register for SMS Banking
  • Add SMS Alerts.
Related Documents
Adobe LogoConditions of Use

 

Online Services

American Express Foreign Exchange - FX4You
Zurich Ezicover - Apply Now
Rewarder