The banking officer went out of his way to assist me to set up the account and to transfer funds to the account and to another person. As a senior citizen, I very much appreciated this as he went far beyond what my previous bank had done. Thanks Coastline! My friend who recommended you also had excellent service and especially when organising her travel money needs overseas (in the days when we could travel!)

- Trysha H

Trudy was such a great help throughout the whole process. She is very knowledgeable and had the answers to all the questions I asked.

- Sandra W

We have been banking exclusively with Coastline for 14 years and have always found them very pleasant and helpful.

- Robert B

My mortgage has competitive interests rates with an offset account and no penalties on additional repayments. That is a rare combination which I appreciate.

- Mitchell H

The staff at Coastline have gone out of their way to help me on several occasions. eg. earlier this year when I was having difficulty all day trying to transfer money to purchase a car, they stayed back in their own time to ensure the transfer went through. They are always polite and helpful, and very professional.

- Margaret S

I have changed to Coastline from another Credit Union, I had been with for a very long time. My husband banks with Coastline for his business and personal and we also have our home loan with them. The staff are so nice compared to my last experience. Very helpful and always happy.

- Dena W

I have been with Coastline for about 30 yrs or so. In that time I have never had an issue and have found them to be extremely helpful- whether it be day to day stuff, loans or credit issues. Always friendly and looks after me in a way I don’t think a big bank would.

- Errol C

The staff are absolutely fantastic. They attend to any problems I'm having straight away walking into a store or just ringing them, they do what ever they can to help. They also send me happy birthday messages every year which I have never gotten from a bank before. Will never leave.

- Kyra S

I have banked with Coastline for the past 15 years and have never had any issue that wasn't resolved quickly and efficiently. It doesn't matter who I speak to I always feel comfortable and confident in the information I am given. Wouldn't bank anywhere else.

- Geraldine C

I have been a Coastline member for years now and I feel like a family member as well. Always satisfied with high quality friendly helpful staff and customer services. Keep up the fantastic work Coastline and thank you.

- Mataniu C

I cannot recommend Coastline highly enough. The staff always go above and beyond to assist with any queries. Janine has been amazing with helping me through my loan processes and has made it all as simple as possible.

- Maike G

I find the staff at the Central Kempsey store extremely helpful with my international travel requirements & everyday banking needs. They are so friendly & I love the fact that I am greeted by my first name & that we can have a laugh & joke which makes me feel that I am dealing with "family". Unlike the big banks, Coastline gives you personal customer satisfaction.

- Pauline L